Overall rating : 9/10
Would I stay there again? : Yes!
Food : 9/10
Service : 8/10
Room Cleanliness : 10/10
The whole experience begins with my arrival on the first day. After parking in the basement, I went to the reception counter at the lobby to check-in. There were three members of the hotel staff standing at the front desk. One of them checked the system and I was told that I could check in at the executive lounge based on my Hilton Honors tier. He showed us the way to the elevators.
I stepped out of the elevator on the 21st floor, which is the topmost floor. There was a sign pointing me to the Executive Lounge and so I followed it, down a short walkway. Entering the lounge, the first thing I saw was a christmas tree and a desk. I had to wait a few minutes because the hotel staff in the lounge were all busy. The hotel staff who performed the check-in procedure was very friendly and the way she handled everything was really professional A big thumbs-up to her.
I stepped out of the elevator on the 21st floor, which is the topmost floor. There was a sign pointing me to the Executive Lounge and so I followed it, down a short walkway. Entering the lounge, the first thing I saw was a christmas tree and a desk. I had to wait a few minutes because the hotel staff in the lounge were all busy. The hotel staff who performed the check-in procedure was very friendly and the way she handled everything was really professional A big thumbs-up to her.
Once I got the room card, I went and checked out the room. It is spacious and inviting. The room is pretty much the same as what you would see in the photos of the rooms on the website of the hotel.
There was a king size bed with 6 pillows! I'd requested for two extra pillows. There is a nice wardrobe with two sections.
In the bathroom, there was a bathtub and a separate shower area. Body cleanser gel, shampoo, conditioner and body lotion is provided and they are all from 'Peter Thomas Roth'.
After resting, I went back to the executive lounge to relax and have some snacks. They serve breakfast in the morning from 6:30 to 10:00. After that, there are snacks and some beverages. From 6-8pm, there is food and alcoholic beverages (liqour, red and white wine, and beer). I had the choice of having breakfast at the executive lounge or at the lovely Paya Serai restaurant at the ground floor.
Christmas deco at the Paya Serai Restaurant, Hilton Petaling Jaya, Selangor |
Fruit juices and water, part of buffet breakfast at the Paya Serai Restaurant, Hilton Petaling Jaya, Selangor |
Me, having breakfast at the Paya Serai Restaurant, Hilton Petaling Jaya, Selangor |
I really enjoyed having warm porridge first thing in the morning. I had plain porridge with an assortment of pickles. There is century egg, fermented soybean, salted radish, pickled spinach and black bean mackerel.
The mini chocolate tarts served one afternoon at the lounge were superb, every bite was delicious. They are in the photo below, a must try if you see them at the lounge.
Tiger beer. They only served Tiger beer at the executive lounge when I was there. |
The first evening, the service at the Executive Lounge was excellent. The staff there took our drinks orders and also cleared the empty plates and bowls quickly. The following two evenings however, the service I received was below expectations. No one came to take ask if we would like to drink anything and after we got the attention of one of the staff, he took our orders and we waited for about 5-10 minutes. I had to go and remind him of our orders. Apart from that though, the finger food served is really good and is a must-try! I loved the mini-bagels, sandwiches, turkey wrap(roll), cakes and tarts.
If you have questions, you can PM my facebook page ericayinadventures. Follow my instagram for photos of my travels and adventures.
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